We have a centrally located Community Hub where our team of Case Workers, Community Development Officers, Youth Workers, Children and Family Case Workers and Client Support Specialists are available to assist clients with the various challenges of life.
We believe in a society where all individuals have the opportunity to participate and enhance their quality of life.
For more information on any of the below services please call us on 02 9727 4333 during office hours or email our reception on .
We are located at 25 Barbara Street, Fairfield NSW 2165 and operate Monday - Friday, 9am - 5pm.
We assist and support families through case management and direct support:
Advice and Referrals
Co-ordination of Services
Families referred for services may be experiencing one or more of the following vulnerabilities including:
Lack of social or extended family support
Parenting difficulty managing children
Financial difficulties or poverty
Illness including mental health issues
Cultural barriers for new migrants
Women (and their children) leaving violent relationships
For Case Management Support referrals from other services please complete the CFS Referral form and email it to
emergency relief and food hampers
In partnership with Wesley Mission we offer emergency relief food vouchers for families and individuals who have experienced hardship due to unexpected bills, job loss. leaving relationship violence, loss of accommodation or other life emergencies.
Our staff hold assessments for eligibility every Monday from 9am - 11am.
Documents required for assessment include:
Any unpaid or overdue bills
Food hampers are generously donated to us from OzHarvest.
To be eligible for a food hamper please contact reception to register interest.
Food hampers are given out twice a week.
Where we cannot assist you we always offer you with a referral to a trusted service that can.
Service referrals include but are not limited to:
Domestic Violence Services
Employment Training Programmes
WORK DEVELOPMENT ORDERS
Our staff are able to complete capacity building programs with people who have received fines. These can include train fines, speeding fines and court fines. This program is designed as an alternative option to pay off fines for those who cannot otherwise pay them. They will be able to reduce and or eliminate their fines through tailored workshops, mentoring sessions or volunteering.
Clients need to be assessed for eligibility.
Targeting families and children, this program aims to promote early childhood learning by building capacity for school readiness, creating opportunities to develop community engagement and social skills through sporting activities. This project supports emerging communities and migrant families to enhance their parenting skills through a co-design program that incorporates evidence based practices. The three pillars of the Big Steps Project are:
Big Schools, Big Minds – A 20 week school readiness program for children aged 4 – 6 years old residing in the following areas: Carramar, Fairfield East, Old Guildford, Villawood and Yennora
I Can Do This Parenting Program – A 6 week consultation based parenting program for parents with children aged 0 – 12 years residing in the following areas: Carramar, Fairfield East, Old Guildford, Villawood and Yennora
Get Stronger Get Smarter – A 10 week soccer program for children aged 6 – 12 years residing in the following areas: Carramar, Fairfield East, Old Guildford, Villawood and Yennora.
Community First Step has joined forces with Matchworks to launch and deliver an Employment Support program to the Fairfield and surround communities.
Area’s in which we can support you in are:
Transition to work
Every Monday 11am to 1pm at our Community Hub, 25 Barbara Street, Fairfield.
Please note bookings are essential.
Download flyer for more information.
Our multi-lingual team speaks various community languages and is able to assist in filling out forms that may be causing stress and anxiety to new arrivals, and those trying to navigate complex systems such as Centrelink and MyGov.
Forms which we can assist with include:
Centrelink forms including Housing, Disability , Carer Allowance, Rent subsidy, Income and Assets forms, Pension applications and more.
We can also assist with other forms such as school applications and rental property applications.
Please note we do not assist with VISA or Immigration forms.
As many of these forms are complex we advice appointments be made to avoid long waits.
We run Parenting Programs to assist families to develop knowledge and strategies to build positive behaviours in children and promote positive family relationships.
The parenting programs we run are:
Parents Under Pressure
Tuning Into Children
programs in schools
Our team runs various programs in schools which can be tailored to the specific cohort. These programs include:
RAGE (Renegotiating Angry and Guilty Emotions
GRASP (Group for Raising Awareness of Suicide and Prevention)
School Suspension Program
Mental Health and Well-being programs specifically for newly arrived migrants and refugess.
Targeting families, community capacity building and social inclusion, this project supports emerging communities and migrant families to better engage with their children’s development and preparedness during childhood and beyond. It aims to build resilience in children and parents to overcome disadvantage and better cope with life transitions. The three pillars of New Steps are:
Direct Support – Receive one on one support to help parents develop positive and secure relationships with their children and learn new techniques for parenting.
Offered to families and caregivers with children aged 0 – 12 years in the following areas: Carramar, Fairfield East, Fairfield Heights, Fairfield West, Fairfield, Old Guildford, Smithfield West, Smithfield, Villawood, Wetherill Park and Yennora
Social Inclusion Program – A 7 week consultation based social group for parents with children aged 0 – 12 years residing in the following areas: Carramar, Fairfield East, Fairfield Heights, Fairfield West, Fairfield, Old Guildford, Smithfield West, Smithfield, Villawood, Wetherill Park and Yennora
Parenting Workshops – A 6 week capacity building workshops delivered using evidence based programs such as Tuning Into Kids and /or 123 Magic for parents and care givers with children aged 0 – 12 years residing in the following areas: Carramar, Fairfield East, Fairfield Heights, Fairfield West, Fairfield, Old Guildford, Smithfield West, Smithfield, Villawood, Wetherill Park and Yennora