Our Values

We will listen to you and hear what you say. We will encourage independence and respect your decisions, opinions, and views.

We will be trustworthy, tell the truth and keep our promise to you and always provide the highest quality service we can.

We believe privacy and confidentiality are of most importance to you and the organisation.

Development & Improvement
We will identify, where we can develop projects and always work to improve our services and to maintain our service standards with your feedback.

Harmonious Environment
We will make sure we have a positive working environment that provides support, guidance, acceptance, and harmony for all.

Our History

Community First Step was founded more than 40 years ago. In 1973 a group of local residents formed what was then known as the Fairfield Community Council for Social Development – a forum for community development and action on social issues.

Over the 30 years that followed the group developed its services and projects and, after a few name changes, in 2007 ‘Community First Step’ was born.

Today, Community First Step is a growing organisation that encompasses Children, Youth and Family Services in the form of Case Work, Community Development, Disability Services and Children Services. We now employ over 35 staff as well as working with regular volunteers.

Our vision for the future is to work in partnership with the community, business and government, to strive for excellence in meeting the holistic needs of our clients through the provision of high quality supportive, recreational, cultural, sporting and welfare programs.

Our Team

Our team is passionate and committed to creating opportunities for you.

Our various services in Youth, Children and Families, Disability Services and Children Services seek to provide not only services and programs but real support for you and your loved ones.

Our Board members are equipped with the knowledge and experience to provide direction to the organisation whilst always being mindful of our clients’ needs.



Download 2017/2018 Annual Report here

Download 2016/2017 Annual Report here

Download 2015/2016 Annual Report here